Refund policy

Return & Refund Policy – Lemura Bags

At Lemura Bags, we want you to love your purchase. If you're not satisfied, we’re here to help.

Returns

  • You can request a return within 7 days of delivery.
  • Items must be unused, unwashed, and in original condition with packaging.

Non-returnable items

  • Used or damaged products
  • Items without original packaging

Refunds

  • Once we receive and inspect the product, we will notify you.
  • If approved, your refund will be processed within 5–7 business days.
  • Refunds will be credited to your original payment method.

Return Shipping

  • Customers are responsible for return shipping charges unless the item is defective.

Damaged or Wrong Product

  • If you receive a defective or incorrect item, contact us within 48 hours with photos.

📩 Contact: palakbhuria56@gmail.com